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I hope all is well.
I am long overdue in sending this email…the summer has seemed to have flown by so quickly this year…must have been the great weather we’ve had!
Anyway, I just wanted to drop you a line to let you know how happy we have been with our new dock. You both were very helpful during the design phase which I’m sure has contributed to our happiness. We’ve been very pleased with the performance of the dock, and are amazed at how easily the set up and initial installation was. If there is one thing we could change, I would have to say we would have made it larger! Well, perhaps next year!
I have attached a few digital photos we have taken in the event you would like to use them in your scrap book. I know it is not as elaborate as some of the docking systems you have sold…but we are quite proud of it.
Thanks very much once again…and perhaps we’ll see you at the Cottage Show.
Jeff
We want to express our thanks for your expertise and the extra effort and time that you put into this project. Your co-operation and understanding of our needs is really appreciated.
Our dock has now completed 2 full summer seasons without any problems, in fair weather and foul, in smooth water as well as very rough water. We believe this is directly attributable to your one piece extruded hollow side frame and the structural integrity that you have designed into the product. The quality and good clean appearance have drawn many positive comments from our friends and neighbours – e.g. “WOW”, “WHAT A CLEAN AND NEAT LOOKING DOCK”, “I WISH I HAD DONE THAT”.
Al
Hi Dan & Rita,
I just wanted to send you guys a quick note to tell that we’re very pleased with your dock system. In fact, I call it “Lego for men” meaning I can build onto each year.
Jeno
Thank you, again, for your outstanding dedication to customer service with regard to our dock-in-a-box. We were thrilled with the product once we got it installed, and the feedback from our fellow lake residents, and those who saw the lake via the Home Tour had nothing but rave reviews tinged with jealousy at our gorgeous addition. It was even featured indirectly in our local newspaper article/photo promoting the tour. It completes our waterfront. Again, thanks!
Jennifer
Hi Dan,
I sincerely do appreciate all the gratuitous work done. It is a clear indication of a dedicated and honest company committed to producing the finest product on the market. As well as establishing yourself as a formidable player in the market. Your efforts certainly won’t go unnoticed and are very much appreciated. I will definitely continue recommending your company to my neighbours (as I have in the past).
Ted
Thanks, Rita for your email!
Don is a good photographer as well as being a long time great friend. I hope you are able to use some shots on your web site or advertising. We are delighted with your docks!
Cheers!
John
I didn’t read this thread earlier but we were actually looking at buying a dock system from Naylor Systems as well. Which dock set up did you get? At the Boat Show, they had two systems with aluminum frames and either cedar or plastic panels. Both systems looked really sturdy and they showed us how it worked, the panels lock into the frames so I don’t see how they can get blown off so easily. We ended up going with DockInABox because the install each year was easier and because the panels are made out of composite which never goes bad with zero maintenance.
Cottage Life Forum
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